Privacy Policy

Last updated: January 30, 2026

1. Introduction

Welcome to Scanalyzr ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code analytics and management platform.

By using Scanalyzr, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

  • Email address
  • Name
  • Company name (optional)
  • Password (encrypted)
  • Payment information (processed securely through third-party payment processors)

2.2 QR Code Data

When you create QR codes, we store:

  • QR code content (URLs, WiFi credentials, contact information, etc.)
  • Custom design settings
  • QR code names and descriptions
  • Password protection settings
  • Expiration dates and scan limits

2.3 Analytics Data

When someone scans your QR code, we collect:

  • IP address (for geolocation)
  • GPS location (only with user consent for PRO+ plans)
  • Device type, brand, and model
  • Browser name and version
  • Operating system
  • Timestamp of scan
  • Country, city, and region
  • Timezone

2.4 Automatically Collected Information

  • Log data (IP address, browser type, pages visited)
  • Cookies and similar tracking technologies
  • Usage data (features used, time spent on platform)

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our QR code generation and analytics services
  • Processing your transactions and managing subscriptions
  • Generating analytics and insights for your QR codes
  • Sending service-related notifications and updates
  • Responding to your support requests
  • Improving our platform and developing new features
  • Preventing fraud and ensuring platform security
  • Complying with legal obligations
  • Sending marketing communications (with your consent)

4. Data Retention

We retain your data based on your subscription tier:

  • FREE Plan: Analytics data retained for 7 days
  • BASIC Plan: Analytics data retained for 30 days
  • PRO Plan: Analytics data retained for 90 days
  • BUSINESS Plan: Analytics data retained for 365 days

Account data and QR codes are retained until you delete them or close your account. After account closure, data is permanently deleted within 30 days.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

5.1 Service Providers

  • Cloudinary (QR code image storage and delivery)
  • Payment processors (sslcommerz)
  • Email service providers
  • Cloud hosting providers

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Encrypted password storage using bcrypt
  • JWT-based authentication
  • Rate limiting to prevent abuse
  • Regular security audits and updates
  • Secure cloud infrastructure

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your QR codes and analytics data (PRO+)
  • Opt-out: Unsubscribe from marketing emails
  • Restrict Processing: Limit how we use your data
  • Data Portability: Receive your data in a structured format

To exercise these rights, contact us at privacy@scanalyzr.com

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze platform usage
  • Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

9. Third-Party Services

Our platform integrates with:

  • Google OAuth: For social login (optional)
  • Cloudinary: For QR code image storage and CDN delivery
  • SSLCOMMERZ: For payment processing

These services have their own privacy policies. We encourage you to review them.

10. Children's Privacy

Chilren also use for education.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of Scanalyzr after changes constitutes acceptance of the updated policy.